Privacy Policy
Effective Date: October 2025
Company Name: Lynne Chapman Reproductive Health (LCRH) Ltd
Company Registration Number: 12371326
Registered Office Address: Wendover House, 24 London End, Beaconsfield, Buckinghamshire, HP9 2JH, United Kingdom
Contact Email: admin@lcrh.co.uk
1. Introduction
Lynne Chapman Reproductive Health (LCRH) Ltd (“LCRH”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.lcrh.co.uk
, contact us by email, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect, use, store, and process the following categories of personal data:
a) Information you provide directly
Name, email address, and contact details (e.g., when you complete a contact form or send us an email).
Information you provide when making an enquiry about our services.
Any personal health or medical information you voluntarily share when contacting us (sensitive data – see Section 5).
b) Information automatically collected
When you visit our website, we may automatically collect certain information using cookies or similar technologies, including:
IP address, browser type, and operating system.
Date, time, and duration of your visit.
Pages you visit and how you navigate the website.
3. How We Use Your Information
We may use your personal data for the following purposes:
To respond to your enquiries or requests for information.
To provide information about our services.
To manage appointments or communications with you.
To improve our website and user experience.
To comply with legal and regulatory obligations.
We will only use your personal data where the law allows us to. Most commonly, we rely on the following legal bases:
Your consent (e.g., when you submit a contact form).
Performance of a contract (e.g., when providing treatment or consultation services).
Legal obligations (e.g., record-keeping for medical or tax purposes).
Legitimate interests (e.g., improving website functionality or responding to queries).
4. How We Store and Protect Your Data
We take appropriate technical and organisational measures to ensure your personal data is secure and protected against unauthorised access, loss, or misuse.
All personal data is stored on secure, password-protected systems. Access is restricted to authorised personnel only.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
5. Special Category (Sensitive) Data
In some cases, we may process special category data — such as information about your health — if you voluntarily provide it when enquiring about or using our reproductive health services.
We only process such data where it is:
Necessary for the provision of healthcare or treatment;
Processed under professional confidentiality obligations; and
Done with your explicit consent.
You may withdraw your consent at any time by contacting us at admin@lcrh.co.uk
.
6. Sharing Your Data
We do not sell your personal data to third parties.
We may share your data only with:
Trusted third-party service providers (e.g., secure hosting, IT support, or email systems) who help us operate our business and website.
Healthcare professionals, laboratories, or partner clinics involved in your care — but only with your consent.
Regulators, insurers, or legal authorities when required by law.
All third parties are required to keep your information secure and use it only in accordance with our instructions.
7. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect analytical information about site usage.
You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy.
8. Your Rights
Under UK data protection law, you have the following rights:
Right of access – Request a copy of the personal data we hold about you.
Right to rectification – Request correction of inaccurate or incomplete data.
Right to erasure – Request deletion of your personal data (“right to be forgotten”).
Right to restrict processing – Request that we limit the way we use your data.
Right to data portability – Request a copy of your data in a structured, commonly used format.
Right to object – Object to processing where we rely on legitimate interests.
Right to withdraw consent – Withdraw consent at any time when processing is based on consent.
To exercise any of these rights, please contact us at admin@lcrh.co.uk
.
9. Data Transfers Outside the UK
If we need to transfer your personal data outside the UK (for example, to a secure cloud service), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
10. Children’s Privacy
We do not knowingly collect or process personal data from children under 16 without parental consent. If you believe a child’s data has been provided to us without permission, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:
Email: admin@lcrh.co.uk
Address: Wendover House, 24 London End, Beaconsfield, Buckinghamshire, HP9 2JH, United Kingdom
If you are dissatisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk